After setting up my user's forwarding, I was left with the problem of her accessing those mails that had already been received on the Linux server and that week she was working away from the office and popping them into outlook wasn't possible. That's when I discovered a nifty little utility called formail. It formats your mail file properly and submits it to sendmail for forwarding to the new address using the command below:
cat spoolfile | formail -s /usr/sbin/sendmail her_new_address
Believe me, I have done this before but after a long while without doing anything similar on the Linux server, it took me quite a while of googling to come up with the correct command! Hope this saves you a bit of time if you need to do anything similar.